• How long will it take for my order to be delivered?

Domestic orders are typically delivered in 4-6 business days, but delivery times may be influenced by external or internal factors and are subject to change.

• What is the price for the shipping?

We offer two shipping options: prepaid and COD (Cash on Delivery). For prepaid shipping, the minimum order value is Rs. 299. Orders below this value will incur a shipping charge of Rs. 49. For COD shipping, there is a delivery charge of Rs. 99.

• What if my order doesn’t get delivered?

Our courier partner will make three delivery attempts. If the product cannot be delivered, a refund will be credited to your thinase wallet. You can redeem this refund on your next order with us.

*If by any chance if the courier person fails to attempt delivery within 10 working days due to operational issue from courier company side, we will either issue a full refund of the product OR will reship the new item (Same Product) from our warehouse again as per the customers requirement.